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| How
to check the status of my order or package? |
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Please click
on the 'My Account' link. You will then be prompted to key in your
User ID and Password, followed by the relevant order number.
If you are having
difficulty in tracing your order, please contact us at orders@sensasian.com.
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| What
are the payment options? |
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Direct
Credit Card Entry
Sensasian
accepts Visa and Mastercard with other card facilities forthcoming.
We will not bill your credit card until we ship your order.
Sensasian reserves the right to contact you for additional
information for security purposes. We shall process your order
within 1 day after receiving the required information.
You
may safely enter your entire credit card number via our secure
server, which encrypts all submitted information.
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Credit
Card via Phone/Fax
Furnishing
us with your credit card details by Fax (603)2072-1919 or
Phone (603)2070-5557. The relevant numbers will be provided
to you again upon selection of this option. The Fax option
is available 24 hours, at your convenience. The Phone option
is available from 10.00 a.m. to 6.00 p.m. GMT + 9.00 hours,
Monday to Friday. Your order will be processed when we receive
the relevant details.
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International
Money Order / Bank Draft
Sending a Banker's Cheque or International Money Order to:
Sensasian.com
Sdn. Bhd.
The Penthouse, 31st Floor,
Menara Haw Par,
Jalan Sultan Ismail,
50250 Kuala Lumpur,
Malaysia
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*Due
to settlement and clearance charges imposed by our bank, please
add an additional US$10.00 to your total charges if you
select this payment option!
ie. if the total charges for your order amounts to US$50.00
and you select to pay by International Money Order/Banker's
Cheque, please adjust your total payable to US$60.00.
*We are UNABLE to process payments made by Western Union Money Orders and Postal Orders
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Pay
via PayPal
You can
refer Choose PayPal
as payment method Or make your Sensasian.com payment through
PayPal at paypal@sensasian.com.
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| For the purposes of
your own protection, please refrain from sending any cash via the mail.
We will not be responsible for any misplaced cash amounts sent in this manner.
Your order will only be processed once the payment has been received and
verified. |
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